The exact address is : 8815 ave. du Parc, suite 402 Mtl H2N 1Y7
At night and on the weekends, the main door downstairs is usually locked. If it’s the case, once you get in the little entrance, you will see a buzzer on your left. Under it, there is a key pass, with a magnet so it sticks under it. Just pull on it and pass it in front of the black reader where the light is red. The light will change to green and the door will unlock.
PLEASE put back the reader right away under the buzzer so the next person after you can come in too, or you will loose your security deposit. And try to be discreet about it so that other people don’t know about it 😉
The door of the studio is the second one in the corridor on the 4th floor, on your left when you go out the elevator.
There is an elevator, but you still need to climb about 7-8 steps to get to it from the street, so it is not accessible to wheelchairs.
Once you get to the door, you’ll see a keypad next to it.
Your code will be sent to you by email before your shoot. Please contact us if you don’t get anything at least 24h before your shoot (and check your junkmail).
The code will unlock the door and disarm the alarm system
CAREFUL : the door automatically locks, so you will have to redo the code if you go out (DON’T jam the door open or the alarm will go off after a few minutes).
Please remove your shoes when going in, as the floor is white and a pain to clean 😉
There is a mop and broom near the sink if needed. Any marks need to be cleaned up before you leave or you will be charged an extra for cleaning fees
Once inside :
The studio is 100% autonomous and will be free for you according to the hours you have reserved.
If there is no one there when you arrive, you can enter 5 minutes before the reserved time (your code will be active at that time). If there is someone, do not hesitate to knock to let them know that you have arrived and that they must finish. If you ever start late, please TEXT Sylviane the manager (no calls) at 514-262-7808 to see if you can stay later to make up for the delay (if not, we will adjust the price accordingly too.)
If you want to stay longer, text Sylviane too to see if it’s possible. If so, the amount will be deducted from your security deposit.
Respect your booking time: any additional time (before or after) will be charged in blocks of 30 minutes, at the rate of $ 25/h.
Remember that you also need to clean and tidy up the studio exactly as it was when you arrived, so plan your time accordingly.
You can use all the equipment available in the studio. There are softboxes (rectangular and octagon), 3-4 strobes, electric extensions, barndoor, a large reflector, a tent for photographing products.
It is important to put the equipment back in its place when you finish. If you need specific equipment, write to us before the shoot to let you know if it is available.
If you need a flash trigger: it’s right in the middle of the white table, near the door when you enter.
It is universal and will trigger the flashes that have a small box in the back, in the power outlet (so you can move them from flash to flash depending on which you need).
WARNING: this trigger is very small and very easy to misplace, and regularly, someone leaves with it or replaces it in another place. Being small, it’s very difficult to find for the next rental after you.
So make sure you put it back in THE SAME PLACE when you leave, in the middle of the table. If it is not there for the next person, no matter where is it found, you will loose $100 from your security deposit.
There are 2 large backdrops in the studio you can use.
The white background is at the back of the studio, always set up. DO NOT move it or peel the tape off the floor.
Only unroll the bottom if you need to use it, then wrap it again at the end.
Thoroughly clean the shoes before going on, and clean any marks made afterwards.
The black background is at the opposite, near the white table at the entrance. It is on a ceiling rail, so simply pull on it when you need it. Gently pull on it, as it is quite heavy. If it comes off, please take the stepladder and hang it up again.
Again, clean your shoes well so as not to leave marks on it.
There is also a false white brick wall on a 4 × 8 that can move. The legs are VERY fragile and tend to tear off easily, so go very slowly if you move it.
Several pieces of furniture / decors are also available. The sets often change, so if you need something specific, please ask us before to make sure it’s still available.
The space is shared with coworking offices on the other side, and it is not soundproof.
If you rent during the week, between 9am and 5pm, please keep the noise / music to a minimum and limit the number of people in the studio at the same time so as not to disturb those who work next door.
In the evening or on weekends, no problem.
There is a sound system to which you can plug your phone into near the white table.
For videos: it is impossible to have complete silence in the studio, because we use LED lighting and we always hear the fans, which we cannot turn off. This space is therefore not suitable for filming where sound is important. On the other hand, with a directional microphone, it is possible to have good results.
You can eat at your leisure in the studio (microwave and fridge available), however, NO alcohol allowed. There is also a coffee machine ($ 1 / cup), with (in general…) milk in the fridge.
Pets are allowed, as long as they don’t make noise and you clean up afterwards, if necessary.
Before leaving, you must absolutely replace the studio as it was when you arrived.
Cleaning fees will be charged if you have to clean/tidy up after your shoot.
If, upon arrival, the studio is not tidy or clean, please notify Sylviane immediately by text, so as not to be penalized for the negligence of another. Take pictures too, if possible. The principle of the studio is a bit like “Communauto“, so each person is responsible for checking the state of the studio upon arrival and notifying us of any problems.
We will refund the deposit 2-3 days after the shoot, once we have verified that everything is fine in the studio and that you have respected the rental time.
You can also cancel your rental up to 48 hours before the booking time free of charge, via your account on le402.com directly. Sometimes, however, the refund is not automatic, so if you haven’t received anything within 48 hours, please send us an email.
Past 48h, we will refund the deposit, but not the rental costs, because we are unable to re-rent the space with so little notice.
If you have any other questions during the shoot, feel free to text Sylviane at the number listed above, or email us here before.
Have a good shoot!